MODX: Problems Saving A Page

If you have problems saving a page, there are a number of well-known causes which are worth investigating as you may be able to solve the problem yourself:

1. oversize images: make sure that, apart from Splash Banners, none of the images you have uploaded are more than 600 pixels wide at 72 pixels per inch; note that some programs may report the pixel width on your screen after they have reduced the image to fit; you need the pixel width before any reduction;
2. dead links: this may happen because you have linked to a Splash Banner or an image or a file on another website which no longer exists; wherever possible, copy images and files to your MODX images and files folders so that this does not happen (of course, this may not be your fault; an earlier Website Manager may have done this and you are left to pick up the pieces);
3. duplicate resource alias: if you use the duplicate option to create a page or you create a new page with a very similar title to another one on your website, you may find that there is another page, possibly hidden within a folder of pages, with the same resource alias (see Editing Pages); you need to edit the resource alias so that it is not exactly the same;
4. duplicate or out of order menu index: each page has a Menu Index in the Settings Tab; the Home page is 0 and the one below it in the Document Tree is 1 and the one below that is 2 and so on; if you use the duplicate option to create a page, you need to make sure that you change the Menu Index to one greater than that of the lowest page in the Document Tree; normally, if you move a page up or down the Document Tree, MODX adjusts the Menu Indexes to reflect the new order but there are occasions when this does not happen correctly; check that there are no duplicate Menu Indexes and that they are all in the correct order (MODX can normally cope with a missing Menu Index as long as the order is correct).

All MODX guides were written by volunteers, and haven't been updated in several years. If you spot any errors use the thumbs down icon below to leave feedback.

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