Resubscribing Activists With Spam Complaints Or Bouncing Emails

Resubscribing Activists With Spam Complaints Or Bouncing Emails

When someone receives an email, there is an option to mark something as spam. It might not seem it, but its quite a serious deal to mark something as spam.

When you mark something as spam, the email provider is notified about this so that they can make sure other customers are not affected by a similar spam email (which might be trying to scam people for money, or gain access to their accounts using a phishing tactic).

By marking an email as spam, you are damaging the Green Party emails reputation (in the eyes of email providers), which means others might not receive our emails.

Here's how someone who has a spam complaint mark can receive emails again:
1. The individual who has spam compliant on their record, will need to complete this form: https://actionnetwork.org/forms/remove-yourself-from-the-global-block-list/
2. ActionNetwork will then remove them from the global block list they hold (this takes up to 1 working day).
3. That person should then ask an ActionNetwork admin (for that local/regional party) to resubscribe that user to that ActionNetwork list.
4. That person should now receive future emails.


    • Related Articles

    • What To Check If An Activist Isn't Receiving Emails

      There are a couple of reasons that an activist may not be receiving your emails, but thankfully it's quite simple to identify the reason in most cases. Is The Activist Subscribed To Your Email List? The first thing to check is the Activist's email ...

    • Tagging Multiple Activists Via Upload

      Uploads allow for mass changes to be made to Activist Records. Before completing an Upload you should check you are confident in what you are doing. Incorrect settings when using Uploads could result in serious data integrity issues, could result in ...

    • How To Hide Reports, Actions & Emails

      Once an Action Network Group has been up and running for a while it can become cluttered with old Actions, Reports, and Emails which are no longer of any use. It's not possible to delete Actions, Reports, or Emails, but you can hide them so they no ...

    • Understanding Failed Or Cancelled Donation Emails

      What Are Failed Or Cancelled Donation Emails? Failed donation emails are triggered when an attempt to collect payment on a recurring donation fails. This can be due to insufficient funds, incorrect details or an expired card, amongst other things. ...

    • Getting Started With Clips To Personalise Emails

      What Are Clips? Clips are mainly used to take the information we hold on Activists and insert it into emails, just like a mail merge. The simplest example of this is the First Name Clip which we use to address emails to individual recipients, rather ...