What To Do If You Can't Find An Activist in Action Network

If you become aware of an activist who should be appearing within your local party in Action Network, but are unable to locate them there's a quick solution. Follow these steps to add the activist manually, but always raise a support ticket so that we can investigate the issue.

1. Once you become aware of the missing activist, capture their email address and head to the top menu of Action Network, and click on People.

2. From the drop down menu, click on the Activists link.

3. On the next page, click on the green + NEW ACTIVIST button.

Hopefully before you've got to this stage you've double-checked that the activist doesn't already exist within your local party. But if you haven't just search their email address or name using the search box on this page.

4. You'll be presented with a form to complete to add the activist. The only field you need to complete is the Email field. Just enter the activist's email address, scroll to the bottom of the page and hit SAVE & ADD ACTIVIST.

5. If the activist already has a record within Action Network you'll see a message like this, and the rest of their details will populate automatically. You do not need to change any of their details.

If you don't get this message, and no activist details are returned just raise a support ticket.

6. At the bottom of the form hit the SAVE ACTIVIST button. The activist is now added to your group.

This is the same process you would follow to add an activist to your list from outside your local party area- so is useful if you need to manually add an activist who wishes to receive email updates.

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