Setting Up Your Green Party Email In Thunderbird

Setting Up Your Green Party Email In Thunderbird

Who This Is For

This guide is for local party officers and volunteers who need to add their Green Party email account to Mozilla Thunderbird on Windows, Mac, or Linux. If you would prefer to use Outlook, see Setting Up Your Green Party Email In Outlook (Desktop) instead.

This article was last updated March 2026. If you think it needs an update let us know by using the feedback buttons at the bottom of the article.

Norm Cassidy Digital Support Manager
Norm Cassidy

This guide covers adding your Green Party email to Mozilla Thunderbird. Thunderbird's automatic configuration may partially detect the Stackmail settings, but you should be prepared to enter them manually to make sure everything is correct.
If you have done this before and need the server details, skip to the quick settings reference below.

Setting up on a different device or app?


Quick Settings Reference

SettingValue
Account typeIMAP (recommended)
Incoming serverimap.stackmail.com
Incoming port993
Incoming encryptionSSL/TLS
Outgoing serversmtp.stackmail.com
Outgoing port465
Outgoing encryptionSSL/TLS
UsernameYour full email address
AuthenticationSame credentials for incoming and outgoing
If you need the full walkthrough, read on.


Before You Start

You will need three things:
  1. Your Green Party email address (e.g. yourrole@localparty.greenparty.org.uk).
  2. The password you were given, or that you set through webmail.
  3. Thunderbird installed on your computer (free from thunderbird.net).


Setting Up Your Email

  1. Open Thunderbird. If this is your first account, the setup wizard starts automatically. Otherwise, go to Account Settings > Account Actions > Add Mail Account.
  2. Enter your name, your full Green Party email address, and your password.
  3. Click Configure manually (do not rely on Thunderbird's auto-detect - it may not find the correct settings).
  4. Set the incoming server:
    a. Protocol: IMAP
    b. Server: imap.stackmail.com
    c. Port: 993
    d. SSL: SSL/TLS
    e. Authentication: Normal password
  5. Set the outgoing server:
    a. Server: smtp.stackmail.com
    b. Port: 465
    c. SSL: SSL/TLS
    d. Authentication: Normal password
  6. Make sure the username for both incoming and outgoing is your full email address.
  7. Click Re-test to verify the settings, then click Done.
Tip

If Thunderbird's auto-detect runs and suggests different settings, click Configure manually to override them. The auto-detected port numbers or server addresses may not be correct for Stackmail.


Verifying It Worked

Your Green Party inbox should appear in the sidebar. Thunderbird will download your email headers first, then the full messages. Send a test email to yourself to confirm both sending and receiving work.

Troubleshooting

Thunderbird auto-detects the wrong settings: Click Configure manually and enter the settings from the quick reference table above. Pay particular attention to the ports - Thunderbird sometimes suggests port 143 (unencrypted) instead of 993.
Authentication keeps failing: Confirm the authentication method is set to Normal password for both incoming and outgoing. Thunderbird supports other methods (OAuth, NTLM) that will not work with Stackmail.
Can receive but cannot send: Check that the outgoing server is smtp.stackmail.com on port 465 with SSL/TLS. Also verify the outgoing authentication is Normal password using the same credentials as incoming.
Certificate warning: If you see a certificate mismatch, you can add a permanent exception. Go to Settings > Privacy & Security > Certificates > Manage Certificates to review stored exceptions.

If none of these solve it, raise a ticket and include your Thunderbird version and any error messages you see.
Next Steps
Jargon Buster
Changelog
Next Steps
  1. Accessing Your Green Party Email Through Webmail - check email in a browser
  2. Setting Up Your Green Party Email In Outlook (Desktop) - if you also want email on your computer
Stuck? Raise a ticket and we will take a look.

As helpful a bunch as we are, sometimes it's worth going straight to the official guides.

Official Thunderbird Guides

Jargon Buster
TermMeaning
IMAPInternet Message Access Protocol. Keeps your emails on the server and syncs them across all your devices. The recommended option.
POP3Post Office Protocol. Downloads emails to one device and (usually) removes them from the server. Not recommended unless you have a specific reason.
SMTPSimple Mail Transfer Protocol. The system used for sending outgoing email.
SSL/TLSEncryption that protects your email data in transit between your computer and the server.
StackmailThe email hosting service used by the Green Party, provided by 20i.
Changelog
DateChange
June 2026Article published. Covers Thunderbird on Windows, Mac, and Linux.

    We're in the middle of a BOLD makeover of the Green Party Digital Support Site.
    Everything should work, so please raise a ticket to let us know if you see something that doesn't seem right!

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